Cookie Policy


  • What is a “cookie”?
  • What are the advantages of cookies?
  • Why do we use cookies?
  • How are cookies used by this site?
  • What type of information is stored and accessed through cookies?
  • Why are cookies important for the Internet?
  • Security and privacy issues?
  • How can I stop cookies?
  • Your data security is our top priority; therefore, we take seriously any aspects related to the protection of your data.

As of May 25, 2018, the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, concerning the protection of individuals regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC, has been implemented. This means that any Operator/entity processing personal data must comply with these new requirements and transparently provide information on how the data is processed.

Considering the need for compliance with GDPR provisions and our dedication to taking care of your personal data (which may include names, email addresses, etc., depending on the processing purpose) found in our database, we inform you that they are used solely for the successful fulfillment of processes related to your relationship with us (including but not limited to processes such as reservation/sale/execution of orders, transportation and deliveries, maintaining customer relationships).

To enhance your online browsing experience, we use cookies that facilitate the use of the www.trotty.eu website by visitors. The complete list of third-party cookies can be found below.


An “Internet Cookie” (also known as a “browser cookie,” “HTTP cookie,” or simply “cookie”) is a small file consisting of letters and numbers that is stored on a user’s computer, mobile device, or other equipment used to access the Internet. The cookie is installed through a request issued by a web server to a browser (e.g., Internet Explorer, Google Chrome, Mozilla Firefox) and is entirely “passive” (it does not contain software programs, viruses, or spyware and cannot access information from the user’s hard drive).

A cookie consists of two parts: the name and the content or value of the cookie. Furthermore, the lifespan of a cookie is determined; technically, only the server that sent the cookie can access it again when a user returns to the website associated with the web server.

Cookies play an important role in facilitating access and delivering various services that users enjoy on the Internet, such as:

  • Personalizing settings such as the language in which a website is displayed, the currency in which certain prices or fees are expressed, retaining options for various products (quantity, other details, etc.).
  • Cookies provide website owners with valuable feedback on how their sites are used by users so that they can make them more efficient and accessible.
  • Allowing multimedia or other types of applications from other sites to be included in a specific site to create a more valuable, useful, and enjoyable browsing experience.

Cookies themselves do not request personal information to be used and, in most cases, do not personally identify internet users. There are two main categories of cookies:

  • Session Cookies – these are stored temporarily in the web browser’s cookie folder so that it can remember them until the user exits the respective website or closes the browser window (e.g., when logging in/logging out of a webmail account or on social networking sites).
  • Persistent Cookies – these are stored on the hard drive of a computer or device (and generally depend on the preset lifespan of the cookie). Persistent cookies also include those placed by a website other than the one the user is currently visiting – known as “third-party cookies” – which can be used anonymously to remember a user’s interests, enabling the delivery of more relevant advertising to users.


Cookies are managed by web servers. The lifespan of a cookie can vary significantly depending on the purpose for which it is placed. Some cookies are used exclusively for a single session (session cookies) and are not retained once the user has left the website, while others are retained and reused each time the user returns to that website (“persistent cookies”). However, cookies can be deleted by a user at any time through browser settings.
In general, the role of cookies is to ensure a quick and easy interaction between users and websites. Cookies are also used to allow users to easily resume their activities during subsequent visits to a previously visited website. In practice, cookies inform the server about the pages that need to be displayed to the user, without the user having to remember the pages they have navigated or navigate through the entire site from the beginning.


  • To retain your password if you are registered on our website.
  • To preserve the contents of your shopping cart as you navigate through the site.
  • To better understand the interests of our customers and visitors to the online store www.trotty.eu.


Session Cookie
Session cookies are stored on the user’s device during the browsing session. They store an anonymous session identifier, allowing the user to visit a website without the need to enter identification information (username, password, etc.) on each page.
Such cookies are commonly used in an online store. For example, when a user visits a particular page and selects certain products, the cookie remembers the selected products and adds them to the shopping cart, which will contain all the selected products when the user wishes to leave the page.
Session cookies are stored in the device’s memory only for the duration of an internet browsing session and are deleted when the browser is closed. They may also become inaccessible if the session has been inactive for a certain period of time.

Strict necessary cookies:
Are those cookies that we consider essential for the proper functioning of the site and to provide you with a pleasant browsing experience. This list includes:

Source: GDPR Cookie Compliance by Moove Agency
Persistence: 1 year
Role: Retains your settings regarding the cookies on this website.

Source: WooCommerce
Persistence: 2 days
Role: A unique code for each customer so that it knows where to find the cart data in the database for each customer.

Source: Meta
Persistence: 3 months
Role:Used by Meta to deliver a series of advertisement products such as real time bidding from third party advertisers.

Persistence: 1 year
Role: Identify unique visitors to the website. It helps in maintaining user session states across page requests.

Non-essential Cookies for Advanced Analytics (Google Analytics):

Source: Google Analytics
Persistence: 2 years
Role: Retains anonymous information about the user’s interaction with the site (e.g., the time and date of interaction with various marketing materials or pages that brought the user to the site). Details: https://policies.google.com/technologies/types.

Source: Google Analytics
Persistence: 2 years
Role: Retains anonymous information about the user’s interaction with the site (e.g., the time and date of interaction with various marketing materials or pages that brought the user to the site). Details: https://policies.google.com/technologies/types.

Source: Google Analytics
Persistence: 1 day
Role: This cookie is set by Google Analytics. It stores and update a unique value for each page visited and is used to count and track pageviews.

Source: Google Analytics
Persistence: 1 minute
Role: _gid
Source: Google Analytics
Persistence: 1 day
Role: This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate – limiting the collection of data on high traffic sites.


Cookies store information in a small text file that allows a website to recognize a browser. The web server will recognize the browser until the cookie expires or is deleted. The cookie stores important information that enhances the Internet browsing experience (e.g., user session ID, referring page, current time, etc.).


Cookies are at the core of the efficient functioning of the Internet, helping to generate a user-friendly browsing experience tailored to the preferences and interests of each user. Refusing or disabling cookies can make some websites impossible to use. Refusing or disabling cookies does not mean you will no longer receive online advertising – it simply means that advertising will no longer be able to take into account your preferences and interests highlighted by browsing behavior.
Examples of important uses of cookies (that do not require user authentication through an account):

  • Content and services tailored to user preferences;
  • Offers tailored to user interests – language preferences (e.g., displaying search results in Romanian);
  • Providing more relevant advertising to users;
  • Measurement, optimization, and analytics features – such as confirming a certain level of traffic on a website, what type of content is viewed, and how a user arrives at a website (e.g., through search engines, direct, from other websites, etc.). Websites conduct these usage analyses to improve their sites for the benefit of users.


Cookies are NOT viruses! They use plain text formats. They are not composed of pieces of code, so they cannot be executed or self-run. Consequently, they cannot duplicate or replicate on other networks to run or replicate again. Since they cannot perform these functions, they cannot be considered viruses. However, cookies can be used for negative purposes. Many anti-spyware products are aware of this and consistently mark cookies to be deleted during anti-virus/anti-spyware scanning/removal procedures.
In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, expiration periods, and automatic deletion after the user has visited a particular site.
Please refer to the privacy policy.

To enhance user experience, we use the following technologies:

eCommerce Platform WooCommerce

The eCommerce platform used on the online store https://trotty.eu/ is a WooCommerce solution produced by AUTOMATTIC, modified to meet the specific needs of our customers. The platform stores user data used for online accounts created on https://trotty.eu/, for placing and managing orders, and for retaining shopping carts for a specific period.

Retention of Personal Data

Stored personal data will be used for the execution of contracts and processing your requests. After the completion of the contract or your request, the data is saved in accordance with retention periods specified by tax and commercial legislation, and where applicable, for a duration necessary to protect the rights of the Operator.
Retain inactive accounts for 12 months
Retain pending orders for 3 days
Retain failed orders for 30 days
Retain canceled orders for 30 days
Retain completed orders for 36 months
When managing an account deletion request, personal data from orders will be removed.

Google Analytics

We use Google Analytics to collect information about how visitors use our websites and web applications. For example, we collect details such as the source of the visit and the total number of visitors to our sites and applications. This allows us to determine the effectiveness of our promotional campaigns and user activity on our sites and applications.
Find more details about Google Analytics’ privacy policy here: https://support.google.com.


Disabling or refusing to receive cookies can make certain websites impractical or difficult to visit and use. Also, refusing to accept cookies does not mean you will no longer receive/see online advertising.
It is possible to configure your browser not to accept these cookies, or you can set your browser to accept cookies from a specific site.
Some web browsers have the “Do Not Track” feature that allows users not to be tracked during browsing. Blocking cookies or using the “Do Not Track” mode may block certain functionalities on our sites.
All modern browsers offer the ability to change cookie settings. These settings are usually found in the “options” or “preferences” menu of the browser.
To understand these settings, the following links may be helpful, or you can use the “help” option of the browser for more details.

To learn more about enabling/disabling or deleting cookies from your browser, you can visit this page: http://www.allaboutcookies.org/.

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